BTN Europe presents an overview of business travel and MICE predictions for this year
Virtual, 25 February 2021
ExCeL London - 22-23 June 2021
Steve Griffiths, most recently the chief operating officer of Transport for London has been named as the new COO of Stansted airport.
Griffiths was also previously COO of Virgin Atlantic, where he was responsible for a team of 6,500 employees in flight operations, engineering, airports, cargo, cabin crew, safety and security and customer experience. At TfL, he led a team of 17,000 staff.
He will take up his new role on 15 October, replacing Brad Miller, who is moving to become chief of staff for Stansted’s parent company, Manchester Airports Group.
Ken O’Toole, CEO of Stansted airport, commented: “Steve has a wealth of experience with particular strengths in customer service, safety, operational excellence and the management of diverse stakeholder relationships. I am confident that Steve will bring the energy and experience required to build on the great foundations that exist at Stansted and I look forward to working with him as the airport continues its upward trajectory.”
Griffiths added: “It is clear that Stansted has huge potential and my role will focus on working with the talented team and with our partners and stakeholders across the airport to deliver unrivalled customer service in a safe and efficient operating environment. In doing so we will enable London Stansted to continue to be the fastest growing airport in London over the next ten years, a period during which we expect more than 50 per cent of all of London’s air traffic growth to come through London Stansted.”