Technology permeates every corner of the business travel industry, binding together the many disparate partners, platforms and processes that comprise the ecosystem upon which we are so dependent. While some elements remain relatively static, others continue to evolve, and 2023 could herald significant developments in distribution and booking tools in particular.... Explore the report

In-person meetings are back in a big way but technology advancement for hybrid and virtual meeting platforms have changed the decision-tree for how (or whether) to plan and execute in-person events and whether they also include hybrid and virtual participants. How companies will determine their go, no-go policies and establish preferred partnerships and workflows is still a developing practice. In this issue, BTN explores next-generation practices of sourcing, managing and guiding organisations to the future.... Explore the report

Few areas of business travel are evolving as rapidly as that of payments and expenses, where new fintech players are entering the fray, while blockchain, AI and other technologies are enabling new processes, and even cryptocurrencies are joining the conversation. BTN Europe’s Smart Money report examines the latest trends and developments impacting corporate travel payments, from SCA and virtual cards to industry M&As.... Explore the report

There are few more urgent priorities for corporates right now than cutting their carbon emissions and, for many, that means targeting business travel as part of a wider mitigation strategy. In this report you’ll learn about the most effective steps organisations can take to reduce the environmental impact of their business travel activity: from travel reduction tactics and the pros and cons of carbon offsetting, to investing in sustainable aviation fuel and implementing internal carbon taxes and budgets. Discover what actions your peers are taking and explore a wealth of expert insight, no matter where you are on your own sustainable business travel journey.... Explore the report

In an increasingly complex global travel landscape, risk mitigation, duty of care and traveller wellbeing are now among corporates’ top priorities. This BTN Europe report examines the actions corporates are taking to ensure the health and safety of their travellers, as well as evolving approaches to approvals processes, traveller tracking and wellbeing, and how travel managers can balance driving compliance on the one hand with traveller centricity on the other.... Explore the report

Agile and less burdened by internal processes and decision-making than their larger counterparts, SMEs were first out of the blocks when international travel resumed. Now, as recovery continues, how can SMEs leverage their new-found influence to navigate new hurdles such as rising costs and industry disruption? This report examines SMEs’ evolving attitudes to business travel and provides guidance on how best to manage spend.... Explore the report

Travel management companies are emerging from two of the most challenging years they are ever likely to face and are now finding their way in an environment of new processes and expectations. This annual report, now in its 26th year, provides an indispensable look at the leading TMCs in the UK, Germany, France, Spain and Italy, plus a rundown of the leading networks and consortia, featuring profiles of more than 100 organisations, market analysis and the findings of a survey into travel manager sentiment regarding their travel management partners.... Explore the report

The BTN Group’s recent DE&I survey showed potential traction for diversity, equity and inclusion in managed business travel, but actionable specifics were difficult to pin down. That's not to say that industry appetite isn't there. Several interviewees – each of them a person of colour who has dealt with these issues personally – pointed out that companies are often reticent to give details around their activities or positions lest they're outed for falling short. To make real progress, however, the industry will have to take that risk and be willing to engage openly and transparently. Progress will be a long journey, but this report found a travel industry – both buyers and suppliers – taking some meaningful steps toward a diverse and equitable future.... Explore the report

Covid-19 swept across the world and changed the way we live, work and travel irrevocably. Right now, the business travel industry is finding its feet and adapting to a new environment in which the purpose of every trip is scrutinised and where opinion is firmly divided on when – and even if – 2019 travel volumes will ever return. This report revisits how the pandemic unfolded for our industry but, more importantly, considers the evolving role of the travel manager, identifies new travel policies and procedures, and examines the approaches of three corporates to rebooting business travel.... Explore the report

Looking for the latest average hotel rates in cities across Europe? Information on typical taxi fares between the airport and city centre? What about average meal costs? And destination risk scores? You'll find at right here in the Corporate Travel Index calculator, featuring data on all the above for the four quarters of 2021, enabling organisations to establish rate caps and per diems for their business travel programmes.... Explore the calculator

Appointing preferred suppliers and negotiating corporate rates has taken on a whole new dimension in 2022. Few organisations have any meaningful data fresher than 2019 activity and many do not even have a real grasp of their anticipated business travel volumes in 2022, let alone further ahead. This BTN Europe report examines current sourcing trends and preferences and will equip you and your team with the insight and advice they need to prepare for working with travel partners in a very different landscape.... Explore the guide

BTN Europe’s Essential Guide to Online Booking Tools arms you with the essential information, insight and advice needed to objectively review this complex market. Discover guidance on how to select and implement an online booking tool and explore profiles of leading OBT providers – featuring information on content, pricing models and user feedback from our survey of travel managers – and some of the emerging players.... Explore the guide

Discover BTN Europe's 2022 rundown of the people, products and trends shaping the business travel industry right now... Explore the Hotlist

Business travel is recovering but the way in which it is booked and managed is being more closely scrutinised than ever, with risk mitigation, duty of care and traveller wellbeing coming to the fore in an increasingly complex environment. This BTN Europe special report examines the actions corporates can take to boost the safety and wellbeing of their travellers, as well as exploring evolving approaches to approvals processes, traveller tracking and the privacy and moral issues around vaccination requirements and the concept of personal risk scores. As business travel gradually recovers, this report will help you hone your business travel programme and make it truly fit for purpose.... Explore the report

Exploring ground transport's critical role supporting corporate travel's post-pandemic recovery. There is renewed focus on ground transport as it facilitates early post-pandemic business travel recovery across Europe, with evolving travel policies and changing attitudes – and the data to back them up – documented throughout this special BTN Europe report. Read on to find out how the post-Covid triumvirate of sustainability, wellbeing and purposeful travel are impacting this sector, and the steps you and your company may need to consider when managing ground transport needs.... Explore the issue

BTN Europe's first issue dedicated to sustainable business travel: Learn how airlines, accommodation providers, ground transport suppliers and booking tools are facilitating greener business travel • Discover travel buyers' attitudes to sustainable travel – and their related responsibilities – in original BTN research • Case studies: find out how four organisations have transformed their corporate travel programmes in pursuit of their environmental goals • How can corporates optimise their supply chains and exert pressure on travel providers to take their responsibilities seriously?... Explore the issue

The essential annual guide to Europe's Leading Travel Management Companies. Featuring: The top pan-European TMCs • The UK's 54 largest TMCs • Germany's top 20 TMCs • France's 22 leading TMCs • The largest TMC networks in Europe • Market by market analysis • Databank featuring BTN Europe research... Keep Reading

BTN Europe produces two podcast series: Week in Review, a fortnightly panel discussion covering current industry trends and developments; and In Conversation With..., a one-to-one interview with senior figures from across the industry. All episodes from both series can be downloaded from the podcasts page or listened to using the embedded players. Alternatively, subscribe to the two series via Apple Podcasts, Spotify, Amazon Music and other platforms.... Listen now

The essential annual guide to the UK's top travel management companies.... Keep Reading