Embattled Corporate Travel Management has announced a five-year global deal with Amadeus, as the Australia-based TMC faces an imminent deadline to resolve its overcharging crisis.
CTM said in a statement that it would partner with Amadeus as its preferred global distribution system (GDS) provider across all regions following a “competitive” tender process.
The announcement comes as CTM is due to finalise its much-delayed FY 2025 and half-year 2026 accounts this month — ahead of a crucial Australian Securities Exchange (ASX) deadline on 31 August.
CTM previously revealed that it overcharged UK customers, including the UK government, by up to £128 million, with some clients in Australia and New Zealand also impacted.
Ana Pedersen, CTM’s group CEO and managing director, said of the Amadeus deal: “This represents an important milestone in CTM’s digital transformation and will combine CTM’s deep expertise in global corporate travel solutions with Amadeus’ advanced technology to accelerate innovation in an increasingly fast-paced and competitive travel marketplace.”
The TMC also announced this week that it had secured a further contract with the UK’s Ministry of Defence to provide accommodation and associated services as part of the UK’s Afghan Resettlement Programme.
CTM has been the “exclusive” provider of these accommodation services for eligible Afghan nationals since February 2025. The latest contract comes as the TMC has been working to agree refunding arrangements with the UK government, as part of CTM’s attempts to resolve the overcharging crisis.