Friday 30 September 2022, JW Marriott Grosvenor
November 2022, Virtual
21 November 2022, Hilton London Metropole
Barclays Bank has made “substantial savings” in its hotel spend, after appointing two staff members to work more closely with the firm’s travel management company (TMC).
The bank consulted TMC Hogg Robinson Group (HRG) when it created two new roles in early 2010: a business manager hotels and a new hotel audit consultant.
The pair have continued to work closely with the TMC, which HRG said has improved supplier relations and policy compliance, as well as generated savings on total accommodation spend.
The bank and TMC say the relationship demonstrates a new way of working, and would encourage other businesses to consider a similar approach.
Michael Funnell, Barclays’ procurement manager for global travel services, said appointing the staff in partnership with HRG has created more continuity with the bank’s hotel programme.
He said: “For other companies considering making a similar appointment, I recommend that it has to be in close partnership.
“There is no benefit employing a business manager for hotels and letting them work in isolation.”
Funnell added that the relationship has continued to develop, to ensure Barclays “always” sees a return on investment.
Stewart Harvey, commercial director at HRG, said Barclays had demonstrated how “sensible and practical management can save a large company hundreds of thousands of pounds in hotel costs”.
He said: “Average room rates have been reduced by steering business to preferred properties that are offering the best deals.
“In addition, new negotiated rates have often included extras such as free wifi internet access, parking and discounts on food and beverage, all very much appreciated by Barclays’ travelling employees.”