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September 2022, Virtual
September 29 2022, Virtual
Easyjet has launched a trial allowing passengers to use mobile boarding passes.
The no-frills airline is testing a new system at six airports, including Manchester, Stansted, Southend and Edinburgh, where passengers can now use the existing Easyjet app to download their boarding pass on to their iPhone or Android mobile device.
“Subject to a successful customer trial we’ll be working hard with our airport partners to roll this out to more airports,” said the airline.
“Mobile boarding passes make travel easier by allowing you to keep all your travel information in one place. No more paper or searching for a printer.”
The trial is also taking place at Amsterdam's Schiphol airport and Nice in France. Easyjet said that customers using the app could "check-in in less than 10 seconds, download and store their boarding passes" on their smartphones with no need for an internet connection once the boarding pass is downloaded.
Marketing manager Peter Duffy added: "The trial will also be extended to include multiple boarding passes on the same device so that families can all check in using one or a number of mobiles, depending on their preference.”
Easyjet said that the trial will be extended later this year to include mobile web for passengers using Windows Phone 7/8 and Blackberry devices.
The initiative is the latest attempt by Easyjet to streamline the process of passengers moving through the airport. Check-in desks were phased out completely across the airline’s network from Tuesday (April 30) with passengers now required to check in online.
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