Travel management company Perk has enabled trip booking, expense management and other tasks through AI assistants.
Through its Model Context Protocol (MCP) server, customers globally with Perk, formerly TravelPerk, can perform tasks via AI assistants such as Claude and ChatGPT using natural language queries. The TMC said this will turn an “insight tool into an action engine”.
For example, a traveller can ask the assistant to find a flight for a certain trip or cancel a booking, while a manager can ask it to approve all expenses under a certain amount or look for out-of-policy bookings.
"We built this so customers can get insights and take action in real time, while businesses maintain control no matter what tools they're working in," said Nikita Miller, Perk's chief product officer, in a statement.
The MCP also allows event managers to work in the AI assistants, so they can use them to organise regular offsite team meetings or to send reminders to employees who have not responded to event invitations.
In addition, the MCP can research electronic visa and other entry requirements as well through its Entry Ready tool.
In September, Perk plans to launch its Perk Agent within communication tool Slack, enabling users to interact in Slack and access the MCP connector as they can in the AI assistants.