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Ground Transport

Trainline CEO to step down in February

By Mark Frary / 21 October 2020 / Contact Reporter
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Claire Gilmartin, CEO, Trainline

Claire Gilmartin, outgoing CEO of Trainline 

Trainline has announced that Clare Gilmartin will be stepping down as CEO at the end of February 2021 to “spend more time with her family”.

Gilmartin, who led the company’s £1.7 billion IPO in 2019, will be succeeded by Trainline’s chief operating officer Jody Ford. Ford was previously CEO at Photobox Group and also worked for online auction site eBay. 

Gilmartin said: "The decision to step down next year is a personal one; after seven years at the helm the time has come for me to spend more time with my family. I am immensely proud of our progress over the last several years - including driving the advancement of digital ticketing and the customer shift online, our international expansion and our track record for meeting and exceeding expectations, particularly in our first year as a public company. I work alongside an amazing team, who I know will continue this strong performance, innovating for customers and driving growth for the industry."

Brian McBride, chair of Trainline, said: "I would like to thank Clare for her outstanding leadership during her time as our CEO. During her tenure, she has led the business through a period of rapid growth and expansion across Europe and steered the company through a successful IPO.

Ford said of his appointment: "I joined Trainline because I believe it is a tech innovator with huge growth potential and a purpose that is central to its business: to encourage greener travel choices. I am very much looking forward to bringing my digital experience to bear as CEO and continuing Trainline's focus on working with the rail and coach industry to make travel as easy and friction-free as possible for millions of customers in Europe and beyond."

McBride added: "I am delighted to welcome Jody into his role as chief executive. Since he joined, I have been impressed by his clear leadership and his focus on improving customer experience to deliver performance. I am looking forward to continuing to work with Jody and the team to achieve our long-term growth plan."

Gilmartin will remain involved in Trainline as a senior advisor but will also step down from the board.

 

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