18 October 2021 - Virtual
10 November 2021, Virtual
London, UK - November 2021
American Express Global Business Travel (GBT) has unveiled a new cloud-based strategy as it looks to operate as a standalone travel management company.
As part of the strategy, GBT is upgrading its legacy business solutions with cloud-based systems across different divisions in the company including IT, procurement, finance, HR and administration.
GBT said the move will help "drive higher performance and efficiencies".
The company, which expects to make the move to the cloud later this year, said the decision was made following the completion of the joint venture which established GBT as a separate firm.
“The decision to invest in our infrastructure using a cloud-based approach is closely tied to our commitment of providing our customers with the highest quality products and services,” said Pat Bourke, chief administrative officer, GBT.
“For GBT, cloud computing is not simply an IT decision; it’s fundamental to our business strategy to improve availability and service outcomes and grow the bottom line," he added.
GBT is partnering with cloud-based platform companies including Netsuite, Coupa, Workday, Dell Boomi and Jive.