Business Travel News Europe
Business Travel News Europe
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • Travel Risk Outlook 2026
    • The 2026 Hotlist
    • The 2025 Travel Manager Salary & Job Satisfaction report
    • Spotlight Series: Ground transportation 2025
    • The 2025 Business Travel Sustainability report
    • Spotlight Series: Accommodation 2025
    • Europe's Leading TMCs 2025
    • Spotlight Series: Air travel 2025
    • The 2025 Hotlist
    • The 2024 Travel Manager Salary & Job Satisfaction survey
    • Spotlight Series: Ground transportation 2024
    • Ecosystem Play – the 2024 travel tech report
    • Navigating towards net zero
    • Taking Flight: Small & midsize travel programmes
    • Spotlight Series: Accommodation 2024
    • Spotlight Series: Air travel 2024
    • Meetings Management 2024
    • Spotlight Series: Travel management companies 2024
  • EVENTSOpen Menu
    • All BTN News Desks
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel ESG Summit
    • Entertainment Sports & Media Travel Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Strategic Meetings Summit
    • Business Travel Lodging Summit
    • Global Travel Risk Summit
    • VIEW ALL EVENTS
  • SUBSCRIBE
Business Travel News Europe
  • Business Travel News Europe on X
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
  • NEWS
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
    SubscribeBTN Europe newsletters
  • FEATURES
    • View All Features
    Direct booking solutions combat “I found it cheaper”Direct booking solutions combat “I found it cheaper”
    SMM’s next evolution puts experience first
    Arcadis and FCM buck norm with decade-long TMC contract

  • CONVERSATIONS
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
    Altour puts M&E at the heart of growth plansAltour puts M&E at the heart of growth plans
    Navan moves to make meetings a core T&E categoryNavan moves to make meetings a core T&E category
    What greater cross-Channel rail competition could mean for businessesWhat greater cross-Channel rail competition could mean for businesses
  • RESOURCES
    • Travel Risk Outlook 2026
    • The 2026 Hotlist
    • The 2025 Travel Manager Salary & Job Satisfaction report
    • Spotlight Series: Ground transportation 2025
    • The 2025 Business Travel Sustainability report
    • Spotlight Series: Accommodation 2025
    • Europe's Leading TMCs 2025
    • Spotlight Series: Air travel 2025
    • The 2025 Hotlist
    • The 2024 Travel Manager Salary & Job Satisfaction survey
    • Spotlight Series: Ground transportation 2024
    • Ecosystem Play – the 2024 travel tech report
    • Navigating towards net zero
    • Taking Flight: Small & midsize travel programmes
    • Spotlight Series: Accommodation 2024
    • Spotlight Series: Air travel 2024
    • Meetings Management 2024
    • Spotlight Series: Travel management companies 2024
    Tools & ResourcesBTN Travel Management Tool BoxBTN AcademyBTN CommunitiesEurope's Leading TMCsBooking tools – the essential guideThe Spotlight SeriesThe HotlistThe Green ListTraveller Experience IndexCorporate Travel IndexGlossary of industry acronymsWhite Papers & Case Studies
  • EVENTS
    • All BTN News Desks
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel ESG Summit
    • Entertainment Sports & Media Travel Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Strategic Meetings Summit
    • Business Travel Lodging Summit
    • Global Travel Risk Summit
    • VIEW ALL EVENTS
    15th Annual Business Travel Trends and Forecasts Chicago

    The Royal Sonesta Chicago Downtown - November 17,

    19th Annual The Beat Live

    Convene 360 Madison, New York City - December 1,

    Business Travel Hall of Fame

    The Plaza, New York - December 2, 2026

  • SUBSCRIBE

On the Move

CWT shakes up senior leadership team

By Rob Gill / 29 March 2023 / Contact Reporter
Business Travel News on X
Jim Shepherd
Jim Shepherd

Travel management company CWT has made a raft of senior management changes to help achieve its “strategic priorities”.

Judy Hendrick, CWT’s chief financial officer, will retire from 1 July when she will be replaced by Jim Shepherd, who is currently senior vice president, corporate finance. Over the next few months, Shepherd will transition to the CFO role alongside Hendrick before her retirement in the summer.

Other moves see chief technology officer John Pelant taking on the role of chief experience and technology officer from 1 April, with responsibility for both traveller experience, as well as product and technology.

Derek Sharp, who is currently chief traveller experience officer, will be leaving CWT to “pursue new career opportunities”. Meanwhile chief growth officer Belinda Hindmarsh will also depart the company with her responsibilities being integrated into other functions.

Patrick Andersen, CWT’s president and CEO, said: “Business travel is rapidly changing, and we need to adapt our operations and business model to ensure we continue to win, retain and service clients successfully. 

“These changes create a realigned executive leadership team structure that better supports our strategic priorities, and underscores CWT's ability to develop outstanding talent with the right skills to transform our organisation.

"Given our technology-centric operations, John is uniquely qualified to lead both the technology innovation efforts and the travel experience for our customers. 

“Jim has an incredibly strong background, bringing more than 20 years of experience in finance, strategy, operational excellence, and delivering stakeholder value for large companies.”

More On the Move
Related
Covolo Caroline, head of policy, VDRVDR appoints Covolo as first head of policy
Christophe Fanichet Eurostar CEOEurostar Group appoints Fanichet as new CEO
FCM names Ping head of contentFCM names Ping head of content

SPONSORED CONTENT

Upper Class. Built for business.
Upper Class. Built for business.By Virgin Atlantic

The hours between meetings matter just as much as the meetings themselves. Time to prepare. Time to... KEEP READING

All your deliverables, delivered from the clouds
All your deliverables, delivered from the cloudsBy Virgin Atlantic

Feel the business... KEEP READING

Cathay Pacific: Elevating Your Business Travel Experience
Cathay Pacific: Elevating Your Business Travel ExperienceBy Cathay Pacific

As business travel accelerates, Cathay Pacific remains a leader, delivering seamless, end-to-end... KEEP READING

More On the Move

VDR appoints Covolo as first head of policy
VDR appoints Covolo as first head of policy
Eurostar Group appoints Fanichet as new CEO
Eurostar Group appoints Fanichet as new CEO
FCM names Ping head of content
FCM names Ping head of content
BT4Europe elects Simontacchi as chair
BT4Europe elects Simontacchi as chair

VIEW ALL
  • Most Read
  • Most Shared
  1. Spain’s 24-hour general strike set to disrupt travel
  2. European aviation hit by false bomb threats to flights
  3. Saudia launches first premium economy seat
  4. Singapore Airlines unveils £1.2bn cabin upgrades
  5. IAG reports ‘strong’ corporate demand as fuel costs rise
  1. EasyJet’s shareholders approve Apollo’s £5.7bn takeover
  2. CTM reports 97% client retention rate as it emerges from crisis
  3. Gray Dawes and Berg-Hansen agree strategic partnership
  4. Perk integrates Airbnb bookings into platform
  5. IAG warns €8bn EU e-fuel penalties will 'massively' increase fares
Business Travel News EuropeBusiness Travel News Europe
  • About us
  • Contact us
  • Advertise
  • EDITORIAL CALENDAR
  • Business Travel Show Europe
  • Business Travel News Europe on X
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
BUSINESS TRAVEL NEWS EUROPE
NORTHSTAR TRAVEL GROUP
Business Travel News Europe
  • About us
  • Contact us
  • Advertise
  • Editorial calendar
  • Editorial guidelines
  • Subscribe to BTN Europe
  • Subscribe to BTN U.S.
  • Privacy policy
  • Terms & conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Corporate travel
  • Business Travel Show
  • Business Travel Awards
  • BTN U.S.
  • The Beat
  • Travel Procurement

  • Travel Technology
  • Travel Tech Show
  • Phocuswire
  • Phocuswright
  • Intelliguide
  • Meetings & incentives
  • M&IT
  • AMI
  • ConventionSource
  • M&IT Awards

  • Retail travel
  • Travel Weekly
  • Travel Pulse

  • Northstar Travel Group
  • View all Northstar brands
BTNGroup
Business Travel News EuropeBusiness Travel NewsTravel ProcurementThe BeatBusiness Travel Show Europe
Northstar Travel Group
Copyright ©2026, Northstar Travel Media Ltd, New London House,172 Drury Lane, WC2B 5QR
RRManagement rrtestprocurement