Carlson Wagonlit Travel (CWT) processed 11.9% more transactions globally in 2010 than 2009, its annual figures show.
The travel management company (TMC) also saw its annual sales volume grow by 13.5% year-on-year to $24.3 billion.
As the company is privately held, it chooses not to reveal its profit before tax, but Douglas Anderson, CWT’s CEO, said last year was a “growth year”.
He said the business had turned around since the drop-off during the last half of 2008 and the first three quarters of 2009.
In 2009, CWT's total overall transactions fell by 9.3 per cent on 2008 figures, while sales volume – which totaled US$21.4 billion – dropped by 22.8 per cent during the same period.
Anderson said 2010’s growth had been down to
Last year the TMC retained 96% of its clients’ business, as well as adding $1.8 billion in annualised new sales, excluding renewals.
This year, however, Anderson does not expect the same spike in bookings and sales – 2011 will be a “normal year”, he said.