Technology Features

Done deals: Who bought whom in 2021By Chris Davis & Molly Dyson

All the key mergers, acquisitions, closures and launches from the last 12 months... KEEP READING

Innovation Faceoff

Discover all the finalists - and the winner - of Business Travel Innovation Faceoff 2021... KEEP READING

Reboot: Online bookings tools back in businessBy Amon Cohen

Lockdown shift to offline bookings has "reached a turning point"... KEEP READING

Booking tools measure upBy Adam Perrotta

As carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READING

Airline 'continuous pricing' gains tractionBy Michael B. Baker

But legacy systems remain hurdle to widespread adoption... KEEP READING

The 2021 Hotlist

The annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READING

Under controlBy Adam Perrotta

As companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READING

Guest comment: Innovation hits critical MaaSBy BBT

Karhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READING

Interview: Guy Snelgar, Barndello ConsultingBy Matthew Parsons

After a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READING

Cracking the data puzzleBy Mark.Chillingworth

Looking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READING

Buyer's Guide: Ulrika Rosen, Tetra LavalBy BBT

Ulrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READING

Interview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBT

Expedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READING

Ask the experts: Audit solutionsBy Catherine Chetwynd

BTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READING

Artificial intelligence: Don't believe the hypeBy Mark.Chillingworth

In late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READING

Buyer’s Guide: Digital transformationsBy Catherine Chetwynd

NPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READING

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