16 October, etc.venues Monument
30 October, JW Marriott Grosvenor House
1st November 2023, etc.venues County Hall
bmi, the business airline, has today unveiled its new Premium Check-in area at London Heathrow's Terminal 1. The new glass surround area is located on the main concourse of Terminal 1 and provides a fast and hassle free check-in service for Business Class and Premium Economy customers as well as bmi Diamond Club Gold and Silver Card holders.
bmi is the only airline at London Heathrow to offer Business Class customers a 30 minute check-in promise enabling them to arrive at check-in as little as 30 minutes before their flight departs with the guarantee that they will make their flight.
Commenting on the new Premium Check-in launch, Katherine Gershon, Sales and Marketing director, bmi said: "Part of our core customer offering is a quick and smooth experience through the airport and our new Premium Check-in will help to ensure we deliver on this commitment. The new area offers a fast track route for Business Class customers using our 30 minute check-in promise and also provides a spacious and relaxing area where families or larger groups can check-in at a more leisurely pace."
Premium leisure customers can also experience a more personal service when using the Premium Check-in area with bmi staff collecting luggage and travel documents from customers on arrival so that they can complete the check in formalities whilst they sit back and relax.
Following recent airline moves at London Heathrow, Terminal 1 now handles only 14 million passengers (compared to 23 million at its peak in 2007) leading to fewer unnecessary delays.
The new premium check-in area is part of the bmi's new better for business philosophy that has seen a number of new launches and industry firsts in recent weeks including:
bmi was also the first airline to abolish fuel surcharges on all flights to UK and European destination, the first British airline to trial the OnAir service offering travellers access to in-flight text messages and email and the first airline to offer paperless boarding on all its domestic routes out of London Heathrow.
bmi operates more than 1800 flights from London Heathrow every week to 47 destinations across the UK, Europe, the Middle East and Africa. bmi boasts the UK's most generous frequent flyer programme, Diamond Club, allowing members to earn rewards faster. To save time at the airport, online and self check-in is available. For more information flybmi.com