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Accommodation

Greater China leading Marriott recovery, but Q2 a low point in performance

By Donna M. Airoldi / 11 August 2020 / Contact Reporter
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In absolute numbers, Marriott International's second quarter earnings were down significantly, as expected, due to the effects of the Covid-19 pandemic. Yet, the company also reported steady signs of improvement, with demand returning, hotels reopening and Greater China leading the recovery.

"We can't say with certainty, obviously, but with a fairly high level of confidence, the second quarter of 2020 should be the worst quarter we have ever seen, by far, forever, and things will get better from here," said president and CEO Arne Sorenson on a Monday earnings call.

The company reported systemwide revenue per available room down 84.4 per cent year over year for the second quarter on a constant currency basis. In North America it was down 83.6 per cent; outside North America it was down 86.7 per cent. Still, this represents an improvement from the low point of being down globally 90 per cent in April – "the toughest year-over-year comparison" – to a decline of 70 per cent for the month of July, Sorenson said.

Worldwide year-over-year occupancy declined 57.4 percentage points to 18.2 per cent for the second quarter. Average daily rate was down 35.3 per cent to US$104.97. The second quarter reported net loss totalled $234 million, compared with reported net income of $232 million for the quarter in 2019.

Greater China continues to lead the recovery for the company, with rapid improvements in occupancy and new bookings, Sorenson added. Occupancies in the region have reached 60 per cent, which is up from just under 10 per cent in February and is closer to the 70 per cent level seen at the same time last year. Sorenson said growth is not only in leisure, but "we're seeing business transient as well as group picking up nicely." At the current rate of recovery and with no resurgence of Covid-19, "Greater China could approach 2019 levels as early as next year, even with limited international guests," he added.

Globally, 9 per cent of Marriott's hotels remained temporarily closed as of 6 August, compared with 25 per cent as of 8 May. In the US, 96 per cent are open, Sorenson said. The company added 11,400 rooms globally during the quarter, including about 2,000 rooms converted from competitor brands, the company stated, for net growth of 4.1 per cent year over year.

Marriott's pipeline totalled about 510,000 rooms, with more than 230,000, or about 45 per cent, under construction. That's about 1 per cent lower than the end of the first quarter. In the first half of 2020, the company signed 30 per cent more deals in the Asia-Pacific region compared to the same period last year. Given current trends, Marriott estimates net rooms growth of 2 per cent to 3 per cent for 2020.

While leisure is undoubtedly outperforming other segments, Marriott is watching the corporate segment show improvement. Corporate is up five points in the last eight weeks in terms of RevPAR decline year over year, looking at weekly numbers, Sorenson said. "Our guess is that that is driven by business travel in the Midwest more, in smaller companies more than bigger companies, and in aspects of business which are less dependent on flying," he said. "So far in the recovery, every sector has gotten better in every month."

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