Business travel teams take many forms. In this webinar Chris Pouney and Kate Watson share their experiences in various structures and what they have found works and what doesn't.
Jump to these times to hear the discussion on different areas.
00:00 - Meet the panel.
05:30 - How important is structure?
10:20 - How do you start analysing your organisation?
13:15 - Geographic, business unit or people lines?
22:06 - How important is corporate culture?
26:10 - Where should travel sit in an organisation?
28:25 - What are the arguments for and against having category specialists?
30:39 - How many people do you need?
33:00 - Which parts of your business should you outsource? Should you outsource the lead travel role?
40:58 - What are your thoughts on implants?
43:00 - Companies setting up their own travel agencies
46:02 - How difficult is it to find the right people with the right skills?
50:27 - How do you ensure there are career opportunities?
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