Self-booking tools help travellers gain more control of their trip and travel managers get more visibility in spend and trends.
Speaking at Business Travel iQ's Smart Travel Management conference, Eoin Landers, senior travel managers: travel services EMEA at Concur said travellers will naturally first turn to these tools when they book a trip despite the differences in the corporate world.
Travellers are looking for easy-to-use, flexible technology that helps them focus on their work and not their travel. They want perks to balance the time away from home and to be taken care of by their employer.
Are travel managers offering this in their tools?