Travel managers, and the business travel industry as a whole, know they need to use data effectively.
But there are obstacles when they go to take action based on the information they have to hand. Sometimes access is even the issue.
In this video several speakers from the Business Travel Summit Amsterdam including Christoph Klenner, secretary general of the European Technology & Travel Services Association (ETTSA), Susan Hopley of The Data Exchange and blogger Sabine de Witte.