Yes a new phenomenon has broken out at Heathrow. It”s called ”Trolley Rage” and we are not sure if it is caused by the BAA, the airlines, or that old culprit ”Air Traffic Control”.
” In any case someone has come along to help with the matter. Heathrow Express, said to be the world”s most expensive train ride. They, and probably they alone, have paid out for what they call the ”Safe Trolley Guide”.
” While the way you stack your airport trolley may not seem important, when well packed it can avoid damage to your belongings and personal accidents in the busy airport environment, ensuring a stress free journey for you and fellow travellers. Something like 6m passengers will use Heathrow during August. You don”t want to make the lawyers even richer do you!
” Here are some top tips for using your trolley safely:
Pack your trolley according to weight ” placing the larger and heavier items at the bottom.
Do not pile your trolley too high ” ensure the luggage does not exceed the height of the trolley handle and that it does not protrude too far over the sides.
Make sure that no straps are trailing ” these might become caught in the wheels of your, or another, trolley.
Never sit on or allow others to sit on a trolley (particularly children).
Always use both hands to steer and control the trolley.
Use the lifts to take your trolley between floors ” it is safer than carrying your luggage on the escalators.
And unlike some other airports we had better mention that the Heathrow trolleys are free. BAA at its most generous!
Pick up the guide at Paddington or Heathrow. And if you want to see how trolleys should really be operated take Cathay Pacific to Hong Kong Chek Lap Kok airport. Here the (many) staff line up the trolleys ready for the incoming trains. Most impressive. Metal Grenadier guardsmen set for inspection.
When Swissair was operating the Convair CV-440 Metropolitan the normal crew complement was two cockpit and two cabin staff. When three cabin staff were carried there was a seat belt fitted in one of the toilets for use during take-off and landing reports Mike Finlay from Norfolk. Let”s hope that Ryanair flight attendants read ABTN (see above).