Business Travel News EuropeBusiness Travel News Europe
Business Travel News Europe
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • NEW! People & the Planet
    • The BTN Academy
    • Spotlight Series: Ground transport
    • The Traveller Experience Index
    • Spotlight Series: Air travel
    • Connected Content: The distribution report
    • Spotlight Series: Travel management companies
    • BTN Europe's 2023 Hotlist
    • Powered Up: The travel tech of today & tomorrow
    • The Future of Meetings
    • Smart Money: Cards, payments & expenses
    • The Journey Towards Sustainable Business Travel
    • Safety Measures: Risk, duty of care & wellbeing
    • Stepping It Up: Small & midsized travel programmes
    • Diversity, Equity & Inclusion in business travel
    • Business Travel Rebooted
    • New Horizons: The 2022 sourcing guide
    • Wheels in Motion
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show Europe
    • Business Travel Show Europe Kick Off
    • Business Travel Awards Europe
    • Business Travel Intelligence Summit Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Entertainment Travel Summit
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • Sustainable Business Travel Summit Europe
    • VIEW ALL EVENTS
  • SUBSCRIBE
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • NEW! People & the Planet
    • The BTN Academy
    • Spotlight Series: Ground transport
    • The Traveller Experience Index
    • Spotlight Series: Air travel
    • Connected Content: The distribution report
    • Spotlight Series: Travel management companies
    • BTN Europe's 2023 Hotlist
    • Powered Up: The travel tech of today & tomorrow
    • The Future of Meetings
    • Smart Money: Cards, payments & expenses
    • The Journey Towards Sustainable Business Travel
    • Safety Measures: Risk, duty of care & wellbeing
    • Stepping It Up: Small & midsized travel programmes
    • Diversity, Equity & Inclusion in business travel
    • Business Travel Rebooted
    • New Horizons: The 2022 sourcing guide
    • Wheels in Motion
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show Europe
    • Business Travel Show Europe Kick Off
    • Business Travel Awards Europe
    • Business Travel Intelligence Summit Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Entertainment Travel Summit
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • Sustainable Business Travel Summit Europe
    • VIEW ALL EVENTS
  • SUBSCRIBE
Business Travel News Europe
  • Business Travel News Europe on Twitter
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
  • NEWS
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
    SubscribeBTN Europe NewsletterBTN Europe Magazine
  • FEATURES
    • View All Features
    Airport passengers 2023Frequent-flyer levy: a good or bad idea for business travel?
    Transient and meetings hotel spendAll together now: Integrating travel and meetings spend in hotel negotiations
    Hotel reception business travellerHotel RFPs: The negotiating outlook for 2024 rates

  • CONVERSATIONS
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
    Decoding the ROI of corporate travelDecoding the ROI of corporate travel
    How AI will unleash the value of travel risk intelligenceHow AI will unleash the value of travel risk intelligence
    Interview: Stefan Cars, founder and chief executive, SnowfallInterview: Stefan Cars, founder and chief executive, Snowfall
  • RESOURCES
    • NEW! People & the Planet
    • The BTN Academy
    • Spotlight Series: Ground transport
    • The Traveller Experience Index
    • Spotlight Series: Air travel
    • Connected Content: The distribution report
    • Spotlight Series: Travel management companies
    • BTN Europe's 2023 Hotlist
    • Powered Up: The travel tech of today & tomorrow
    • The Future of Meetings
    • Smart Money: Cards, payments & expenses
    • The Journey Towards Sustainable Business Travel
    • Safety Measures: Risk, duty of care & wellbeing
    • Stepping It Up: Small & midsized travel programmes
    • Diversity, Equity & Inclusion in business travel
    • Business Travel Rebooted
    • New Horizons: The 2022 sourcing guide
    • Wheels in Motion
    Tools & ResourcesEurope's Leading TMCs 2023Booking tools – the essential guideTraveller Experience IndexTravel entry requirementsCorporate Travel Index EuropeBTN Europe podcastsBTSE Kick Off - CEO InterviewsRecent issues of BTN Europe
  • EVENTS
    • Webinars
    • Business Travel Show Europe
    • Business Travel Show Europe Kick Off
    • Business Travel Awards Europe
    • Business Travel Intelligence Summit Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Entertainment Travel Summit
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • Sustainable Business Travel Summit Europe
    • VIEW ALL EVENTS
    12th Annual Business Travel Tech Talk London

    16 October, etc.venues Monument

    Business Travel Awards Europe

    30 October, JW Marriott Grosvenor House

    4th Annual Business Travel Accommodations Summit Europe

    1st November 2023, etc.venues County Hall

  • SUBSCRIBE

Management

UK workers miss out on £962m in unclaimed expenses

By Molly Dyson / 17 August 2018 / Contact Reporter
Share

Lost receipts and unclaimed costs mean UK employees are likely missing out on £962 million in expense reimbursement, according to new research.

A study by Barclaycard for the 50th anniversary of the launch of the first corporate credit card shows the average value of unclaimed expenses totalled £123 per person among those that have failed to submit their expenses.

Despite the growing popularity of corporate cards, 48 per cent of employees still use their own money to cover business costs.

The news comes after Conferma estimated UK employees are essentially ‘lending’ their companies £321 million through expenses.

Almost six in ten of those polled by Barclaycard have failed to file their expenses, with 37 per cent saying the value is ‘too low to be worth the hassle’ and 33 per cent saying they simply lost the receipt needed for the claim.

Barclaycard’s research found a raft of interesting changes in expense behaviour in the last 50 years.

Rather worryingly, less than one in five (16 per cent) of respondents have access to a corporate card. It’s understandable, then, that 49 per cent of employees are frustrate by having to pay for business expenses out of their own pocket and waiting for reimbursement.

As a result, 37 per cent of Barclaycard respondents experienced cash flow problems and one in ten had missed a payment on a personal credit card while waiting for their company to pay them back.

However, respondents said they were happy to claim for even the smallest expense, with £7.36 being the average lowest claim. Nearly half said they believe any spending during the working day, including coffee, can be considered a business expense and should be claimed. One in six also said they even claim for items costing under a pound.

Despite this, UK employees gave a long list of chores they’d rather do over filling out a manual expense claim, including taking care of the weekly shop, taking the bins out and cleaning the house, among others.

Annie Shaw, personal finance expert, said: “It’s now 50 years since a credit card in the name of a business, rather than a consumer, came on to the market – so it’s eye-opening that, after all this time, only one in five UK workers who incur expenses have access to one. With some resorting to paying out of their own pocket to cover company costs, it’s clear action needs to be taken to prevent employees footing the bill. However, the responsibility also lies with the individual and there are several simple steps everyone can take to make sure they claim back any business costs they’ve paid for.

“It may sound simple, but my main advice for those who submit expenses is to make sure it’s done on time. It’s also important to hang on to receipts – making use of email receipts where possible for ease – and trying to make regular time in the working week to go through the process. There are also several ways businesses can make it easier for workers to complete their expenses, including providing corporate credit cards and encouraging them to submit claims on time.”

barclaycard.co.uk

More Travel Management
Related
sustainability reportingSustainable travel costs hindering adoption, says BCD report
ATG introduces carbon reporting through SquakeITM launches guide to building a responsible travel programme
European flags parliamentEU’s ETIAS travel system set for further delay

SPONSORED CONTENT

How frictionless mobility leads to better business travel
How frictionless mobility leads to better business travelBy Enterprise National

The reality of day-to-day business travel is millions of short business trips criss-crossing Europe,... KEEP READING

The workplace has changed. Does your travel & expense match up?
The workplace has changed. Does your travel & expense match up?By Cytric by Amadeus

Does your travel & expense match up?... KEEP READING

The eight trends shaping ground transportation
The eight trends shaping ground transportationBy Enterprise National

Eight emerging ground transportation priorities shaping business travel in 2022 and beyond... KEEP READING

More Travel Management

Sustainable travel costs hindering adoption, says BCD report
ITM launches guide to building a responsible travel programme
EU’s ETIAS travel system set for further delay
Business travel transactions close to 2019 levels, says Advantage
Business travel transactions close to 2019 levels, says Advantage

VIEW ALL
  • Most Read
  • Most Shared
  1. EU’s ETIAS travel system set for further delay
  2. Amadeus and Microsoft to pilot AI-generated travel assistant
  3. Navan adds NDC content from four European flag carriers
  4. London Gatwick cancels flights due to ATC staff sickness
  5. UK government to increase the cost of visas from October
  1. Italian TMC lambasts Ryanair following antitrust probe
  2. Sixt invests 'significant' amount in Blacklane
  3. Dutch buyer association CORTAS appoints interim MD
  4. Qantas to invest $80 million to improve customer ‘pain points’
  5. Aviation industry hits back at French airport tax proposal
Business Travel News EuropeBusiness Travel News Europe
  • About us
  • Contact us
  • Advertise
  • EDITORIAL CALENDAR
  • Business Travel Show Europe
  • Business Travel News Europe on Twitter
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
BUSINESS TRAVEL NEWS EUROPE
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About us
  • Contact us
  • Advertise
  • Editorial calendar
  • Editorial guidelines
  • Subscribe to BTN Europe
  • Subscribe to BTN U.S.
  • Subscribe to Travel Procurement
  • Privacy policy
  • Terms & conditions
Northstar Travel Group
  • Corporate travel
  • Business Travel Show
  • Business Travel Awards
  • BTN U.S.
  • The Beat
  • Travel Procurement

  • Travel Technology
  • Travel Tech Show
  • Phocuswire
  • Phocuswright
  • Intelliguide
  • Meetings & incentives
  • M&IT
  • AMI
  • ConventionSource
  • M&IT Awards

  • Retail travel
  • Travel Weekly
  • Travel Pulse

  • Northstar Travel Group
  • View all Northstar brands
BTNGroup
Business Travel News EuropeBusiness Travel NewsTravel ProcurementThe BeatBusiness Travel Show Europe
Northstar Travel Group
Copyright ©2022, Northstar Travel Media Ltd, The Epworth, 25 City Road, London EC1Y 1AA, UK
RRManagement rrtestprocurement