RANKING / GROSS SALES IN 2024
50th in Europe / €98.6 million
21st in the UK / £71 million
(£62.5 million in 2023)
CONTACT DETAILS
take2eton.com
[email protected]
Ireland 441, 1 Horgan's Quay, Waterfront Square, Cork
UK 10-12 Denmark Street, Wokingham, Berkshire RG40 2BB; 82 St John Street, London EC1M 4JN
KEY PEOPLE
Chris Thelen chairman & chief customer success officer, James Parkhouse CEO, Julie Cope chief operating officer, Shelley Mathews chief commercial officer, Rob Cope chief technology officer, Debbie Matthams global head of events, Yvonne Cronin general manager Ireland
FULL-TIME EQUIVALENT STAFF
105
(UK), 120 (Europe), 142 (global)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Construction, Education, Engineering, Financial and professional
services, Healthcare and pharmaceutical, Information technology, Manufacturing,
Media and entertainment, Mining, Music and film touring, Oil and gas, Property,
Retail, Sport
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
15 years / 22 years
ESG/CSR POLICIES
Managed
through third party
DEI
POLICIES
Flexible
working policy, NGLCC certified, Own DEI
policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage
Travel Partnership, American Express GBT Travel Partnership Network, Focus
Travel Partnership, GlobalStar, The BTA, GBTA, ITM
NUMBER OF TRANSACTIONS IN 2024
137,207 (Air
60%, Hotel 18%, Rail 8% Car 3%, MICE 9%, Other 2%)
PROPORTION OF ONLINE BOOKINGS
25% to 50%
GDS PARTNERS
Sabre
ONLINE BOOKING TOOLS
Concur,
Cytric, Serko, Vibe
EXPENSE MANAGEMENT SYSTEMS
Integration
or data hand off with most providers
OTHER TECHNOLOGY
Air
reshopping, Business intelligence, Cross-channel and OBT approvals, Data
visualisation, Disruption management, Holistic travel platform, Hotel
reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer
benchmarking, Personalised trip recommendations, Pre-trip approval, Profile
management, Quality assurance, Sustainability reporting, Traveller tracking, Travel
policy compliance notifications, Travel risk management, Unused ticket
management, Venue sourcing tool
TECHNOLOGY
STRATEGY
Act
as partner/reseller for other technology providers, Build proprietary
technology in-house, Hire third-party developers
TECHNOLOGY
PARTNERS
Conferma,
International SOS, Mantic Point, Riskline, Sabre, Thrust Carbon, Trainline,
TravCom, TripStax, Umbrella, Vibe
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Nova
in-house technology development project with two key objectives: to enhance delivery of services and UX directly to end-users with strong
application of personalisation and context; and to significantly optimise workflow management for agent teams. In addition, expanded
leadership team: James Parkhouse,
former CEO of Agiito, joined as Global CEO and Shelley Mathews, most recently EVP of sales at CTM,
joined in the newly created role of chief commercial officer
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020