RANKING / GROSS SALES IN 2024
36th in the UK / £26.2 million
(£25.3 million in 2023)
CONTACT DETAILS
fello.co.uk / [email protected]
UK 422
Landmark Cannon Place, 78 Cannon Street, London EC4N 6HL
KEY PEOPLE
Danny Shahaf founder & executive director, Werner Wessels managing director, Jean Wiese head of finance, James Newns head of client & supplier relations, Ricky Aldred head of operations, Mark Bazley head of growth & development, Alyce Teatheredge head of performance
FULL-TIME EQUIVALENT STAFF
22
(UK)
MAIN INDUSTRY SECTORS OF CLIENTS
Financial
and professional services, Information technology, Media and entertainment,
Music and film touring, Oil and gas, Retail
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
9 years / 23 years
ESG/CSR POLICIES
ClimatePartner,
Committed to net zero by 2050, ISO 14000 series certification, ISO 9000 series
certification, Managed through third party
DEI
POLICIES
Equal
pay or gender pay gap reporting policy, Flexible working policy, Own DEI policies
NETWORKS, CONSORTIA & ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage
Travel Partnership, Focus Travel Partnership, ABTA, The BTA, ITM
NUMBER OF TRANSACTIONS IN 2024
30,500 (Air
71%, Hotel 26%, Rail 1% Car 1%, MICE 1%)
PROPORTION OF ONLINE BOOKINGS
Less
than 25%
GDS PARTNERS
Amadeus
ONLINE BOOKING TOOLS
Cytric
EXPENSE MANAGEMENT SYSTEMS
Cytric
Expense
OTHER TECHNOLOGY
Air
reshopping, Business intelligence, Data visualisation, Disruption management,
Hotel reshopping, Mobile booking app, Mobile itinerary app, Pre-trip approval,
Profile management, Quality assurance, Sustainability reporting, Traveller
tracking, Travel risk management, Unused ticket management, Operations
communication platform/omnichannel (FocalScope), hotel billback (Conferma), real-time
MI portal (Travelogix)
TECHNOLOGY
STRATEGY
Act
as partner/reseller for other technology providers
TECHNOLOGY
PARTNERS
Agentivity,
Amadeus, Conferma, Evolvi, Midoco, Thrust Carbon, Trainline, Travelogix,
TripStax, Umbrella
NDC
AND DIRECT CONNECTS
AirGateway,
NDC content from GDS, Supplier direct connects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Improved
team culture and employee wellbeing with a new HR/payroll system, enhanced
benefits, and a focus on team wellbeing, while simultaneously upgrading
infrastructure with IaaS, SharePoint migration, and CyberEssentials Plus
accreditation. Boosted productivity and strategic focus by enhancing
automation, strengthening team skills, and implementing an objectives and key results
tracking platform
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020