RANKING / GROSS SALES IN 2024
28th in Europe / €193 million
(€197 million in 2023 - estimate)
14th in the UK / £168.1 million
(£171.5 million in 2023 - estimate)
CONTACT DETAILS
corptraveller.com / [email protected]
UK 120
The Broadway, London, SW19 1RH
KEY PEOPLE
Bonnie Smith head of Corporate Traveller, Jo Copestake head of customer growth & retention, Gary James head of sales, Hannah Jarvis head of customer success, Holly Cains product owner, Kim Dermott regional operations manager, Lindsay Bennett regional operations manager, Andy Berwick regional operations manager
FULL-TIME EQUIVALENT STAFF
320
(UK), 1,348 (global)
MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture
and other rural, Charity and not for profit, Chemical industries, Construction,
Defence and aerospace, Education, Engineering, Financial and professional
services, Food, drink and tobacco, Forestry, wood, pulp and paper, Government
and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering,
Information technology, Manufacturing, Media and entertainment, Mining, Music
and film touring, Oil and gas, Property, Retail, Shipping and fisheries, Sport,
Telecoms and postal services, Textiles, Transport sector and logistics,
Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
10 years / 12 years
ESG/CSR POLICIES
CDP
participation, Committed to net zero by 2050, UN Sustainable Development Goals
DEI
POLICIES
Best
place to work for women accreditation, Equal pay or gender pay gap reporting
policy, Flexible working policy, Own DEI
policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
BT4Europe, The BTA
GDS PARTNERS
Amadeus
ONLINE BOOKING TOOLS
Concur,
Cytric, Evolvi, Proprietary booking tool, Trainline
EXPENSE MANAGEMENT SYSTEMS
Concur,
Integration or data hand off with most providers
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Data visualisation, Disruption
management, Hotel reshopping, Meetings management, Mobile booking app, Mobile
itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip
approval, Profile management, Quality assurance, Sustainability reporting,
Traveller tracking, Travel risk management, Unused ticket management
TECHNOLOGY
STRATEGY
Acquire
third-party developers of technology, Act as partner/reseller for other
technology providers, Build proprietary technology in-house
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Crisis24, Cvent, Evolvi, International SOS, Thrust Carbon, Trainline
NDC
AND DIRECT CONNECTS
Kyte,
NDC content from GDS, Supplier direct connects, TPConnects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Voice
of customer programme and enhanced feedback loop to have a much better
understanding of clients’ opinions and priorities. This has allowed Corporate
Traveller to identify areas for improvement quicker, and proactively address
issues sooner. The
company has also revamped its Account Plans to offer more detailed frameworks to
manage travel expenses and align corporate objectives with budgets
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020