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Singapore Changi Airport has opened a purpose-built terminal dedicated to commercially important passengers (CIPs).
The idea is to replicate facilities that passengers on a private jet might receive, but on a normal commercial flight. Unlike similar offerings by Qatar Airways at Doha, Lufthansa”s Frankfurt facility, and Silverjet”s executive area at Luton, the lounge is being actively marketed by hospitality company, JetQuay.
Clients arrive at the ”airline-neutral” terminal, enjoy five-star service while their boarding passes are produced and baggage checked in. They are escorted for departure through the in-house customs, immigration, quarantine and security services and are then conveyed by limousine or electric buggy to the airbridge.
Terminal facilities include a fully equipped boardroom, private meeting rooms, wireless internet access in the lounge area, a business centre, gym, spa, showers and smoking areas. Nap rooms can be reserved or used on a first come, first served basis.
Meals, snacks and drinks are provided 24 hours a day, seven days a week. Executives travelling from London to Sydney, for example, can meet their Singapore teams in transit, without the need for either party to clear immigration.
Various levels of service are available and JetQuay is keen to sell packages to what it calls ”wholesale partners,” typically air operators, travel organisers, medical people requiring privacy, and professional conference organisers.
JetQuay is a Singapore-based joint venture between France”s Worldwide Flight Services, world leader in airport and terminal services; Superior Travellers Services, provider of airport services in China; and Sembawang Kimtrans and TS Marine, leading integrated logistics providers in Singapore.