November 2022, Virtual
21 November 2022, Hilton London Metropole
Aimed to meet changing expectations
Air France today re-vamped its medium haul European services to meet the changing expectations of passengers.
The airline said it would continue to offer two cabin classes: Voyageur and Premium.
The second, aimed at business travellers, offers flexible tickets and enhanced service.
The airline said two choices were available to Premium two passengers: Premium Eco and Premium Business with the latter offering "more comfort and privacy".
It said both choices would have lower fares than previously on offer and all tickets could be refunded or altered free of charge.
The Voyageur class was for "customers looking for a simple, inexpensive product, with all the essentials of the Air France service" including free check in for luggage.
Pierre-Henri Gourgeon, Air France KLM's ceo, said: Regarding short-haul travel, customer requirements have changed. They now want reliable, efficient air transport, with an appropriate service, at the lowest possible price, while retaining the ‘Air France touch'.
"We designed our new medium-haul offering with this in mind."
The new service will start on April 1, 2010.