Skyline claims it has become the first serviced apartment operator to “fully meet the needs” of disabled guests.
It has implemented suggestions from disability service provider Limitless Travel, which is trying to correct the mistake that ‘disabled access’ is a synonym for ‘wheelchair access’.
Skyline said that failing to grasp the meaning covered by the term disability, means businesses are forfeiting around £1.8 billion a month as 75 per cent of disabled people avoid services which they feel do not meet their needs.
Limitless will now look at ways they can make low-cost improvements to services they provide for all disabled guests.
Angus Drummond, the CEO and founder of Limitless Travel, said “Through this partnership, Skyline apartments will distinguish themselves as an organisation committed to providing the very best in accessible accommodation.”
Thiago Hahn, CEO at Skyline, added: “Skyline is passionate about ensuring the best possible experience for all guests, regardless of their personal circumstances.
“Therefore, we are delighted to enter into this partnership with Limitless Travel, which will result in a more comprehensive and wider-ranging service for our guests with disabilities.”
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