Managing your travellers in a risk or crisis situation is crucial, but are you prepared?
Kia Forsman White, travel manager at Spotify shares her experience of safety and security within a travel programme during this Business Travel iQ recording. The music streaming platform has 1,600 employees that take an average of 800 trips a month and Kia put safety at the centre of the policy when the company looked to move away from open booking.
Nicola Lomas from International SOS, who was previously travel category manager for media company Omnicom, also discusses some of her experiences during the session. It details a best practice guide to safety and security in a travel programme covering the topics below as well as which measures can be taken pre-, during and post-trip.
- Who is responsible for security
- Crisis management planning
- Communication, tracking, preparation
- Technology and third parties available
- How to educate employees
- Traveller health