TMC transaction fees have fallen considerably in recent years. Is that good or bad news for buyers?
Are you getting a good service in return for a fair price? And if TMCs aren't earning much from transaction fees, what other revenues are keeping them in business? And what are the different remuneration options corporate clients can explore with this important service provider?
This is a recorded session from Business Travel Show 2018. Find other sessions and presentations here.
Panel
- Sandra Dvorak, category manager travel & MICE, British Council
- Merel van der Pijl, category procurement specialist, FrieslandCampania
- Jill Palmer, managing director, Click Travel
- Matthew Pancaldi, global sales and client relations director, HRG
- Moderator: John Melchior, managing director, Travel Group Consulting