Travelport GDS has announced its largest European hosting agreement to date with a long-term deal to provide Czech Airlines (CSA) with a system for booking, ticketing and passenger check-in.
Also designed to reduce ongoing costs, the system will further endorse CSA”s integration into the SkyTeam alliance which it joined six years ago.
”Czech Airlines clearly recognised the high levels of efficiency our advanced and affordable technology would bring to key areas of their business operations,” said Travelport GDS vice president, global IT services, Kevin Ficco.
The main solution will be based on Travelport GDS”s proven Meridian technology and includes leading-edge solutions for global fares and pricing, as well as the provider”s interline e-ticketing technology.
”The new system from Travelport GDS will speed up all our processes from booking through to passenger check-in and the results will be felt not just by our employees but will also very much enhance the overall customer experience.,” said CSA communications director, Daniela Hupakova. ”We are very confident with this new system.”
Integrated e-commerce tools which have proven successful for other airlines, such as Travelport GDS”s tool for automatically re-pricing tickets, as well as its e-Pricing tool for low-fare shopping will also be adopted by CSA.
Once implemented, the Travelport GDS hosting system will replace the 12 different sub-systems currently being used by CSA.