A new training programme for business travel suppliers is to be introduced, says the ITM.
”The new training programme came about as a result of research carried out by our Education Working Party (EWP) last year,” said ITM executive director, Paul Tilstone.
”The research identified training in account management and negotiation and presentation skills as a top requirement in more than 30% of our supplier members.
”Consequently, we have established training programmes across these three disciplines in 2007 at both introductory and advanced levels.”
T&T Training Solutions will provide a series of three, one-day introductory courses for those who need an overview of the subject matter. ”These courses are designed for those new to travel management in the supplier community or for operational staff with aspirations to move across to account management or sales,” said T&T spokeswoman, Lynn Ceylan.
For more advanced courses, ITM has teamed up with MG Training Solutions, providing just six places with more intensive coaching.
”We were aware of a number of training options within the industry, but most companies do not offer open courses where suppliers can send one or two staff at a time,” said Tilstone. ”We believe that this type of training, whether it”s the aspirational, introductory level or more advanced courses, will offer our supplier members excellent quality training at very competitive prices.