September 2022, Virtual
September 29 2022, Virtual
Now in its 27th year, the Business Travel Awards
Travel managers and buyers have seen their travel budgets suffer after the travel chaos caused by the volcanic ash cloud, revealed a global survey by the Association of Corporate Travel Executives (ACTE).
Some 71% of respondents said they have taken a "substantial" hit on their travel spend for 2010. Of this percentage, 36% described the unanticipated expenses as "severe".
The majority (61%) said the greatest challenges arose from stranded passengers and cancelled meetings.
Chris Crowley, ACTE's president elect, said: "Travel management resources are being stretched to the limit as every effort is being made to return travellers to their families.
"It is important to note that the financial factor s of this crisis have a special significance in the light of the fragile global economic recovery for business in general and business travel in particular."
A high percentage (44%) warned that expense claims from travellers who had been stranded abroad would be reviewed on a case by case basis, while 10% said they would not reimburse travellers for "additional" expenses.
However, the unexpected costs won't force companies to travel less in 2010, said 76%.