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Management

TripActions launches dashboard to provide insight into traveller wellbeing

By Rob Gill / 18 May 2022 / Contact Reporter
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Travel management company TripActions is launching a new wellbeing dashboard to allow organisations to keep track of key indicators that could potentially affect their travellers’ mental health.

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TripActions is including “real time” data such as nights and weekend nights away, flight duration, “red eye” bookings, the number of connections and layover length within its new Traveller Well-Being Dashboard.

“This data will help gauge traveller wellbeing and empower team, travel and department managers to make critical decisions about policies, staffing and paid time off,” said TripActions in a statement as it unveiled the initiative. 

“Employee wellbeing is quickly becoming a central consideration for many companies as travel resumes, and insight into traveller health and habits is a valuable metric to track when building and deploying policy.”

TripActions added that research has shown how employee wellbeing is one of the top global HR trends during 2022 as much of the world emerges from the Covid-19 pandemic. It is also seen as being a key factor in retaining and recruiting staff.

The TMC said that its booking volumes have “surged” as business travel has returned with travellers spending an average of 51 per cent more time on flights than a year ago, including 8 per cent of bookings on overnight or “red eye” flights.

Hybrid or remote working is also driving an increase in the number of travellers per organisation with the monthly average rising by 17 per cent compared to pre-Covid levels.

“The sprint to get back on the road and the shift to new hybrid work means there may be fewer hours in the office, but more time face-to-face with dispersed teams, customers, and suppliers - and with more time spent on the road, the greater the impact to employee wellbeing,” added TripActions.

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Correction: A previous version of this article misstated the percent by which monthly business travellers had increased over pre-Covid levels. BTN Europe regrets the error.

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