Managed Travel 3.0 is the latest buzz phrase in business travel – at least according to one tech company. But what does it mean and how will it affect buyers?
Five things you need to know
1. Managed Travel 3.0 involves the provision of more personalised and tailored services to travellers – often referred to as traveller-centricity.
2. The adoption of MT3.0 is likely to vary greatly between industry sectors and companies.
3. MT3.0 could be used as a way for buyers to combat the increase in direct targeting of individual travellers by suppliers
4. Technology, and particularly the use of mobile devices, will give more power to travellers to make decisions on the road.
5. Buyers will need to engage more with their travellers and offer them the technology that discourages them from doing things that are out of programme and policy.
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