RANKING / GROSS SALES IN 2024
25th in Europe / €210.4 million
(€163.8 million in 2023)
13th in the UK / £178.5 million
(£142.5 million in 2023)
CONTACT DETAILS
tag-group.com
[email protected]
UK The
Linen House, 253 Kilburn Lane, London W10 4BQ
KEY PEOPLE
Jens Penny chief executive officer, Gabrielle Carr chief operating officer, Shane Barr chief revenue officer, Bruce Wildgust chief technology officer, Byron Carr president of global touring, Vicki Marcroft director of people & culture, Simon Hughes director of commercial development
FULL-TIME EQUIVALENT STAFF
180
(UK)
MAIN INDUSTRY SECTORS OF CLIENTS
Financial
and professional services, Media and entertainment, Music and film touring, Sport
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
12 years / 20 years
ESG/CSR POLICIES
Committed
to net zero by 2050, Managed through third party
DEI
POLICIES
Equal
pay or gender pay gap reporting policy,Flexible working policy, Own DEI policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage
Travel Partnership, Virtuoso, ABTA, The BTA, ITM
NUMBER OF TRANSACTIONS IN 2024
75,000 (Air
50%, Hotel 41%, Rail 4% Car 2%, MICE 3%)
PROPORTION OF ONLINE BOOKINGS
Less
than 25%
GDS PARTNERS
Travelport
ONLINE BOOKING TOOLS
Concur
EXPENSE MANAGEMENT SYSTEMS
Concur, Serko Zeno
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data
visualisation, Disruption management, Meetings management, Mobile booking app,
Mobile itinerary app, Peer benchmarking, Personalised trip recommendations,
Pre-trip approval, Profile management, Quality assurance, Sustainability
reporting, Traveller tracking, Travel policy compliance notifications, Travel
risk management, Unused ticket management, Venue sourcing tool
TECHNOLOGY
STRATEGY
A
combination of in-house technology and third party
TECHNOLOGY
PARTNERS
Trainline, Travelogix
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Supplier direct connects
BIGGEST
INNOVATION OF THE YEAR
Technology
transformation: TAG has significantly increased the size of its in-house
development team. Continued investment in key upgrades, including the rollout
of a new client communication platform, ongoing enhancements to proprietary
tools – TAGdesktop, TAGgo+ – and a new client portal. Entering
new markets and strengthening existing ones through new entity setups
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020