RANKING / GROSS SALES IN 2024
30th in the UK / £44 million
(£43 million in 2023)
CONTACT DETAILS
ctbusinesstravel.co.uk / [email protected]
UK 8-9
Orchard Business Centre, North Farm Road, Tunbridge Wells, Kent, TN2 3XF; 5th
Floor, 116 Pall Mall, (IoD Building), London, SW1Y 5ED; Quarry
House Hesslewood Office Park, Ferriby Road, Hessle, HU13 0LH
KEY PEOPLE
Mark Kempster founder & non-executive director, Clare Collins co-owner & COO, David Bevan co-owner & financial director, Thomas Kempster integration director, Lee Ward client director, Natasha Inglis implementation & operations director, Steve Hatcher business development manager (corporate travel), Ian Tattersall operations manager, Jacqui Wylde business development manager (MICE)
FULL-TIME EQUIVALENT STAFF
69
(UK)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Chemical industries, Education, Engineering, Financial and
professional services, Food, drink and tobacco, Government and public sector,
Healthcare and pharmaceutical, Information technology, Manufacturing, Media and
entertainment, Oil and gas, Retail
ADDITIONAL SERVICES OFFERED
Group
travel, Incentives, Leisure travel, Meetings and events, Sustainability
programmes, Traveller well-being services, Venue sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
8 years / 14 years
ESG/CSR POLICIES
EcoVadis
Bronze, Investors in People, ISO 9000 series certification
DEI
POLICIES
Flexible
working policy, Own DEI policies, Recruitment
and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Focus Travel Partnership, GlobalStar, ABTA, The BTA
BREAKDOWN OF TRANSACTIONS
Air
57%, Hotel 26%, Rail 6% Car 3%, MICE 8%
PROPORTION OF ONLINE BOOKINGS
25% to 50%
GDS PARTNERS
Amadeus,
Travelport
ONLINE BOOKING TOOLS
Atriis,
Concur, Evolvi, Proprietary booking tool, Trainline
OTHER TECHNOLOGY
Business
intelligence, Data visualisation, Disruption management, Meetings management,
Mobile booking app, Pre-trip approval, Profile management, Quality assurance,
Sustainability reporting, Traveller tracking, Travel risk management
TECHNOLOGY
STRATEGY
Acquire
third-party developers of technology, Act as partner/reseller for other
technology providers, Build proprietary technology in-house, Hire third-party
developers
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Evolvi, International SOS, Jyrney, Navitas, Trainline, Travelport,
Umbrella
NDC
AND DIRECT CONNECTS
Atriis,
Farelogix, NDC content from GDS, Supplier direct connects
BIGGEST
INNOVATION OF THE YEAR
CT
continues to invest internally to develop innovative and compelling in-house
booking solutions across all corporate departments, staying relevant to client
needs
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020