ACI Blueteam

RANKING / GROSS SALES IN 2024
23rd in Europe / €270 million
5th in Italy / €270 million
(€230 million in 2023)

CONTACT DETAILS
aciblueteam.it
[email protected]
Italy Galleria Caracciolo, 14, Rome 00185; Via Risorgimento, 70, 22070 Luisago

KEY PEOPLE
Roberto Bettinelli general manager, Paolo Bertola commercial director, Fausto Portelli corporate travel director, Mirella Ciceri MICE director, Piergiorgio Reggio marketing & corporate leisure director, Massimiliano Biella leisure travel director, Sandro Calzoni chief technology officer, Massimo Gardini supplier relations & partner director, Federica Bombelli supplier relations hotel director, Fabio Salvetti CFO & general services director, Silvia Biserni HR director, Roberto Gasparetto process & implementation director

FULL-TIME EQUIVALENT STAFF
280 (Italy)

MAIN INDUSTRY SECTORS OF CLIENTS
Financial and professional services, Government and public sector, Healthcare and pharmaceuticals, Manufacturing, Oil & gas, Retail, Textiles   

ADDITIONAL SERVICES OFFERED
Consultancy, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, VIP travel, Luxury leisure travel

AVERAGE LENGTH OF SERVICE / EXPERIENCE
7 years / 10 years

ESG/CSR POLICIES
ISO 14000 series certification, ISO 27001 certification, ISO 9000 series certification

NETWORKS, CONSORTIA & ASSOCIATIONS
Exclusive partner of FCM for Italy, Virtuoso

NUMBER OF TRANSACTIONS IN 2024
800,000 (Air 42%, Hotel 21%, Rail 28% Car 2%, MICE 6%, Other 1%)

PROPORTION OF ONLINE BOOKINGS
Less than 25%

GDS PARTNERS
Amadeus, Sabre, Travelport

ONLINE BOOKING TOOLS
Concur, Cytric, Wondermiles, Proprietary booking tool

EXPENSE MANAGEMENT SYSTEMS
Concur, Emburse

OTHER TECHNOLOGY
Air reshopping, Business intelligence, Data visualisation, Mobile booking app, Mobile itinerary app, Pre-trip approval, Profile management, Quality assurance, Sustainability reporting, Traveller tracking, Travel risk management, Unused ticket management

TECHNOLOGY STRATEGY
Build proprietary technology in-house, Hire third-party developers

NDC AND DIRECT CONNECTS
NDC content from GDS, Supplier direct connects, Travelfusion

BIGGEST INNOVATION OF THE YEAR
Acquisition of Milan-based travel agency Tuttoviaggi. Lauch of a direct NDC connection with Emirates on the WonderMiles self-booking platform. Launch of the first edition of the Travel Manager Academy training day at the Luisago headquarters

• See also: Europe's Leading TMCs 2024, 2023, 2022, 2021 & 2020