Why today's savvy managers choose hotel brands, not chains for their travel programmes... READ MORE

Travel managers are often told that their tools need to emulate those offered by OTAs but what does... READ MORE

Hotel programmes needn't be changed by hotel types; try engagement, using profiles effectively and... READ MORE

Hotels are changing because their actual customers are not just travellers and have different... READ MORE

Centralising the travel programme into one app brings benefits to the travel manager and traveller... READ MORE

Understanding tolerance and traveller profiles could help buyers feel less anxious about new, riskier... READ MORE

From why compliance, respect and partnerships are important to the man and hotspots to know... READ MORE

7/7 survivor Martine Wright reminded buyers what matters in a crisis at the Responsible Travel... READ MORE

Loyalty and booking choices are changing patterns, but buyers should demand more from hotels... READ MORE

Steps should be taken before you even start to receive a RFP from suppliers... READ MORE

Corporate responsibility for travellers is vital but the lines can often be blurred by traveller and... READ MORE

The UK Cabinet Secretary has warned Government ministers not to comment on the Airports Commission... READ MORE