Indianapolis Airport Authority Selects iQueue Team for Re-Launch
May 6, 2010 Indianapolis, IN - The Indianapolis Airport Authority (IAA) has selected iQueue to re-launch Registered Traveler (RT) at Indianapolis International Airport (IND). iQueue is a partnership of Cogent, Inc. (NASDAQ: COGT), ARINC, FLO Corporation and International RAM Associates. iQueue will provide members with expedited access to the screening checkpoint enabling greater predictability in travel schedules.
IND is the first airport to re-establish RT services for travelers since the RT program shut down last June when former RT provider Verified Identity Pass, Inc. (CLEAR ) ceased operations. iQueue begins pre-enrollment for travelers today at http://www.flyiqueue.com and will commence operations at IND at a date to be announced shortly. iQueue is also currently in discussions with several other airports for re-launching RT services.
"We selected iQueue based on their extensive RT experience and Cogent's successful implementation of similar programs," said John Clark, IAA's Executive Director & CEO. "RT is consistent with our commitment to deliver exceptional customer service," added Mr. Clark.
"Cogent and the iQueue team are excited that Indianapolis is the first airport to re-launch RT services," said Jim Jasinski, EVP of Cogent. "We're delighted to be working with IAA to provide this valuable customer service and look forward to providing this benefit to travelers across the nation."
After completing an easy online application, an iQueue member proceeds at their convenience to an in-person enrollment at IND or one of Cogent's enrollment locations in the Indianapolis area to provide biometric data (fingerprint and iris images) and approved documents. Once processed, a traveler's biometric information is stored on their iQueue Card. When arriving at the security checkpoint, the member presents their card for verification at either of the iQueue lanes at IND Concourses A & B to receive expedited access to the screening checkpoint. Additionally, iQueue plans to provide convenient, local enrollment for members utilizing Cogent's over 1,000 biometric enrollment sites across the U.S.
"iQueue will be another value-added service for our passengers as we continue to explore innovative new ways to provide our passengers with a superior airport experience," noted Mark Hedegard, IAA's Senior Director of Business Development.
iQueue's national RT program will offer benefits beyond the airport lanes including preferred parking, airport club access and airport retail discounts as well as local restaurant, golf, spa, tennis, health club, mortgage and auto lease/purchase discounts. A future iQueue Platinum Membership level will also include identity theft protection and enhanced travel insurance as well as worldwide travel assistance, medical services, lounge access and concierge services.
Annual iQueue membership is $149 with discounts for families, multiple-year memberships and negotiated volume corporate purchases. iQueue will offer a special introductory annual membership rate of $99 during the first 90 days of lane operations at IND.
iQueue will also provide former members of the defunct CLEAR and Preferred Traveler Programs an additional six months of complimentary membership in the iQueue RT program as credit for the time remaining on their previous memberships.
"With the re-launch of RT, 200,000 former RT members, as well as many prospective new members can enjoy the predictable checkpoint experience that had previously been in place," said Fred Fischer, iQueue's Managing Partner.
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About the Indianapolis Airport Authority The Indianapolis Airport Authority (IAA) owns and operates Indiana's largest airport system. In addition to Indianapolis International Airport (IND), its facilities include the Downtown Heliport, Eagle Creek Airpark, Hendricks County Airport, Metropolitan Airport, and Mt. Comfort Airport. Indianapolis International Airport was named the best North American airport by J.D. Power and Associates serving under ten million passengers per year in 2010. IND's economic impact in central Indiana is more than $3.3 billion annually and about 10,000 people work at the airport each day. According to U.S. Department of Transportation data, IND's average domestic airfare is one of the lowest in the nation. IND averages 154 daily departures to 35 nonstop destinations. Home of the second-largest FedEx Express operation in the world, IND is the eighth largest cargo facility in the U.S.
About Cogent
Cogent is a global biometric identification solutions provider to governments, law enforcement agencies, and commercial enterprises. Cogent provides the highest quality identification systems, products and services with leading technology, accuracy and speed. Cogent's Automated Fingerprint/Palmprint Identification Systems, or CAFIS, enable customers to capture fingerprint and palm print images electronically, encode prints into searchable files, and accurately compare a set of fingerprints/palm prints to a database containing potentially millions of prints in seconds. For more information, please visit www.cogentsystems.com.