Award winning airline Monarch has announced the selection of Alpha as its partner for the management of its catering and in-flight retail services.
The outsourcing agreement follows an evaluation of Monarch's strategic supplier partnerships and will see Alpha undertake full responsibility for creating and delivering the catering and in-flight retail offering on all Monarch flights with effect from May 2010.
Commenting on the agreement, Monarch's Operations and Customer Services Director, Kevin George said, "Alpha has been Monarch's primary catering supplier for over six years and we look forward to building on this relationship as they take on responsibility for our total catering and in-flight retail offering.
Monarch is committed to providing exemplary levels of care and service to its customers and this partnership with one of the UK's leading onboard retail providers will enable us to work together to further develop our in-flight offering and provide an enhanced onboard experience for our customers."
Alex Forbes, Business Director - Alpha Regional Airports added, "We are delighted with the opportunity to extend our long standing relationship with Monarch and with our core expertise and over 50 years of experience in this area we are confident that we will deliver a unique passenger service offering for Monarch's in-flight product and catering operations."
Monarch operates scheduled and charter flights from a number of UK airports, including Birmingham, London Gatwick, London Luton and Manchester. Scheduled flights operate to destinations throughout Spain, Portugal, Cyprus, Turkey and Gibraltar, whilst charter services operate worldwide. In addition to flights, Monarch also now offers a huge range of great value holidays, accommodation options, car hire and travel insurance, all of which can be booked via monarch.co.uk.
For further information please visit www.monarch.co.uk.