Due to the dust discharged into the air by the eruption of a volcano in Iceland causing a disruption in flight traffic in Europe; Helsinki Airport now remains closed until Sunday, April 18th, 3 p.m. EET. Finnair has to cancel all of its flights until then.
Between Thursday and Saturday, Finnair has had to cancel 435 flights, affecting around 54,000 passengers.
Passengers whose flights are cancelled may transfer their journey to a later date by contacting the travel agency that sold their ticket or Finnair.
Passengers can also apply for a refund for Finnair flight tickets that remain unused due to cancellations. Refund can be applied also for Finnair flights between April 18-25 that are not cancelled. If their flight is cancelled, passengers are advised not to come to the airport.
Information is being updated continually at the address www.finnair.com/info.
Service to customers is provided on the telephone numbers +358 10 808 045 and +358 600 140 140.
Read Finnair's Safety Pilot Jussi Ekman's blog about the effects of the volcanic ash cloud at http://blogs.finnair.com/.
Finnair is the Fast Airline from Europe to Asia; offering some of the best transit and flight times to 9 cities in China, Japan, India, South Korea and Thailand.
Finnair fly twice daily from Manchester airport and four times daily from Heathrow in the UK via Helsinki to the Far East.