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12 December 2022, etc.venues Monument, London
Delta has revealed last month’s system failure, which saw hundreds of flights cancelled, will cost the airline $150m.
The US carrier adjusted its financial guidance for the third quarter following the August outage that resulted in “significant operational disruptions”.
Delta’s chief financial officer Paul Jacobson said the figures include the $100 million in negative revenue impact and $50 million in net costs of the outage.
Jacobson added that Delta is on track to deliver an 18-19 per cent operating profit margin and around $1.5 billion of operating cash flow, despite “headwinds from operational disruption, volatile fuel prices and continued unit weaknesses”.
Jacobson reiterated to investors Delta’s focus on being the first network carrier to return to positive unit revenue growth – an important indicator that margins and cash flows are sustainable regardless of the direction of fuel prices.
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