AER LINGUS, a member of Oneworld, made a profit of E35.5m in 2002 demonstrating a dramatic reversal from the previous year when operating losses were E52.1m. The state-owned carrier's troubles started in the aftermath of the US terror attacks of September 11 when much of Aer Lingus' profitable transatlantic traffic collapsed. Chairman Tom Mulcahy said significant progress had been made since a major restructuring plan was put in place which has included cutting 40% of the work force and reducing operating costs by 22%. Passenger figures have recovered and the airline says its load factor has increased to 79% compared with 72% in 2001. The airline is reputed to be dropping the Shamrock from its tailfin although this has not been officially promulgated.