Smith takes over from Ron Santiago, who has been managing director of UK and Ireland since the end of 2020

The tool estimates per night CO2 emissions with comparisons to equivalent hotel stays to inform sustainable booking decisions

70 per cent of buyers agree business travel will gradually return over a period of time

New multi-year agreement begins in May

Travellers are switching between apps and channels; travel managers have to keep the experience seamless to keep them engaged

TMC CEO Chris Thelen will take a seat on the board

Oneworld is addressing travellers' moans about the abundance of apps needed. Will its digital consolidation help managers too?

Buyers need to consider how GDPR will affect the management of traveller profiles

Fee branded an “unethical solution” to stifle demand from Amsterdam

Open Banking is set to redefine banking. How will that affect business travel?