Lufthansa's Dr Stefan Kreuzpaintner
Lufthansa Group has announced that Dr Stefan Kreuzpaintner will
assume responsibility for the worldwide sales activities of Lufthansa, Swiss,
Austrian Airlines and Brussels Airlines from 1 January and will join the
executive board as chief commercial officer.
Kreuzpaintner has worked for Lufthansa since 2003 and was most
recently vice president sales Europe, Middle East & Africa for the group. He
has also worked in revenue and sales management for Lufthansa and Brussels
Airlines.
He will succeed Heike Birlenbach, who takes over a newly created customer experience role at the group. In this role, she will
develop innovative offers and bundle the topics of in-flight and ground
products along the travel chain, end-to-end digital customer experience, clear
and comprehensible customer information and worldwide customer servicing.
Kreuzpaintner will also be responsible for station and cabin
crew management, the sustainable development of the Munich hub and cooperation
with Munich Airport.