BTN Europe presents an overview of business travel and MICE predictions for this year
ExCeL London - 24-25 February 2021
Travel management company Key Travel has announced the appointment of Mark Henry as UK managing director.
Key Travel specialises in the humanitarian, education and faith sectors.
Henry will provide leadership to the growing UK team based in Manchester, London, Edinburgh and Liverpool as well as direct a series of new developments designed to “further improve the customer experience across Key Travel’s specialist sectors”.
Prior to joining Key Travel Henry worked for Beer Associates Ltd – a UK based consultancy specialising in consumer experience strategy development and implementation for the global beer industry.Henry has more than 10 years experience working with airlines and travel management businesses.
Henry said: “I’m delighted to be joining the Key Travel team at such an exciting time. Delivering valuable new service enhancements while maintaining our high standards of customer service is a challenge the whole team relishes and I’m looking forward to contributing to our success.”
Spence Knudson, Key Travel CEO, said: "Mark has the mix of proven leadership skills and a creative, open outlook that we need to drive our ‘People + Technology’ formula. Travel continues to be a complex sector to navigate on behalf of our customers and the right leadership team is an essential component.”