BTN Europe presents an overview of business travel and MICE predictions for this year
ExCeL London - 24-25 February 2021
InterContinental Hotels Group (IHG) has appointed Jamie Cole as senior vice president of global channels.
Cole brings a range of experience, as well as global commercial and operational knowledge spanning digital innovation, product management, distribution and ecommerce.
Cole joins from Mandarin Oriental, where he most recently led digital and ecommerce, delivering a transformation across all digital marketing and guest experience. Prior to this, he ran a specialised consulting business serving hospitality and travel clients. He also held leadership roles at Travelport, Travelocity and Hilton Worldwide.
He will be reporting to chief commercial and technology officer George Turner and will lead a team responsible for all digital and voice channels and the company’s third-party distribution strategy.
Turner commented: “We are thrilled to have Jamie join our team to lead our integrated channels strategy moving forward. With this broad commercial background, Jamie’s leadership will be essential as we work to maximise revenue delivery across channels, while also creating the very best experience for our customers.”