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September 2022, Virtual
September 29 2022, Virtual
CWT has announced the make up of its global customer team as well as the aims of the business unit.
Led by Nick Vournakis, who became EVP and chief customer officer in November, the team is responsible for maintaining the growth rate for global customers and working alongside the traveller experience team.
Ian Cummings heads up the global meetings & events business within the leadership team while Robin Handley leads the customer effectiveness organisation, a new part of the business unit.
Meanwhile, Gregory Harkins continues to lead defence & government and Tammy Morgan leads regional key accounts.
Raphael Pasdeloup takes over from Vournakis in leading the enterprise customers organisation and Darren Toohey continues to lead the global sales organisation.
Vournakis said: "We enter the new year with a healthy balance sheet, a renewed commitment and investment in our technology platform, and with an unparalleled passion to exceed the expectations and needs of our customers. The customer leadership team are primed for delivering greater client efficiencies, value offerings and personalisation this year and beyond."