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Lisa Burger has been appointed as chief operating officer for ground transport firm Addison Lee.
Burger joins from Easyjet where she held the role of head of customer experience and also previously worked for Starbucks as regional director of operations in London.
Andy Boland, chief executive of Addison Lee, said: “Lisa’s experience lies in ensuring that a consistent, top quality service is delivered to customers in fast-moving environment.
“Her background across a number of well-known brands will be invaluable as Addison Lee builds and invests upon our already excellent service to travellers, in London and beyond. We’re delighted to welcome her to the team.”
Addison Lee is currently undergoing a period of expansion having purchased car firms Tristar and US-based Flyte Tyme.