American Express Global Business Travel (GBT) has announced the appointment of Pauline Houston as global director of hotel community, based in the UK.
She will be responsible for the management of the hotel community team and for leading American Express’ hotel value proposition, development and delivery.
Houston joins GBT from Carlson Wagonlit Travel, where she was global director of hotel & M&E supplier management. Prior to this, she was a board member at Devere Hotels & Resorts leading the commercial teams.
Pauline commenced her new role in January and is based from home in Scotland.