RANKING / GROSS SALES IN 2024
7th in Europe / €1.54 billion
(€1.3 billion in 2023)
13th in France / €85 million
(€82 million in 2023)
17th in Germany / €56 million
(€70 million in 2023)
2nd in the UK / £1.3 billion
(£1.15 billion in 2023)
CONTACT DETAILS
travelctm.com / [email protected]
France 50
rue du faubourg Saint Antoine, 75012 Paris
Germany Flottwellstrasse
16, 16A, 10785 Berlin (Tiergarten)
UK Rex
Building, 62 Queen Street, London, EC4R 1EB
KEY PEOPLE
Michael Healy OBE chief executive officer, Chris Montgomery chief finance officer, Brian Sheerin chief technology officer, Penny Munn chief partnerships officer, Louise Hutchinson-Chambers general manager North, Stuart Birkin general manager South, Julian Mills SVP sales, Mike Leeson general manager, CTM Meetings & Events
FULL-TIME EQUIVALENT STAFF
534
(UK), 578 (Europe), 3,065 (global)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Construction, Defence and aerospace, Education,
Engineering, Financial and professional services, Food, drink and tobacco,
Government and public sector, Healthcare and pharmaceutical, Information
technology, Manufacturing, Media and entertainment, Music and film touring, Oil
and gas, Retail, Sport, Telecoms and postal services, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Meetings and events, Passport and visa services,
Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP
travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
6 years / 16 years
ESG/CSR POLICIES
CDP
participation, EcoVadis Bronze, ISO 14000 series certification, ISO 27001
certification, ISO 9000 series certification
DEI
POLICIES
Disability
Confident Committed, Equal pay or gender pay gap reporting policy, Flexible
working policy, Own DEI policies, Recruitment
and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
CTM Partner Program (formerly Radius Travel), ABTA,
The BTA, GBTA, ITM, SPAA
NUMBER OF TRANSACTIONS IN 2024
6,100,000 (Air
25%, Hotel 36%, Rail 35% Car 2%, MICE 3%)
PROPORTION OF ONLINE BOOKINGS
50% to 75%
GDS PARTNERS
Amadeus,
Sabre
ONLINE BOOKING TOOLS
Concur,
Proprietary booking tool, SABS
EXPENSE MANAGEMENT SYSTEMS
Concur
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data
visualisation, Disruption management, Holistic travel platform, Hotel
reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer
benchmarking, Personalised trip recommendations, Pre-trip approval, Profile
management, Quality assurance, Sustainability reporting, Traveller tracking, Travel
policy compliance notifications, Travel risk management, Unused ticket
management, Venue sourcing tool
TECHNOLOGY
STRATEGY
Build
proprietary technology in-house
TECHNOLOGY
PARTNERS
Conferma,
Evolvi, International SOS, Riskline, Sabre, Trainline, Umbrella
NDC
AND DIRECT CONNECTS
AirGateway,
NDC content from GDS, Supplier direct connects, Travelfusion
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020