RANKING / GROSS SALES IN 2024
1st in Europe / €10.21 billion
(€10.08 billion in 2023)
1st in Benelux / €811 million
1st in France / €1.93 billion
(€2.04 billion in 2023)
1st in Germany / €1.73 billion
(€1.67 billion in 2023)
1st in Italy / €670 million - via partnership with Uvet (€583 million in 2023)
1st in the Nordics / €1.12 billion
3rd in Spain / €653 million
1st in the UK / £2.19 billion (£2.11 billion in 2023)
CONTACT DETAILS
amexglobalbusinesstravel.com / [email protected]
Benelux Kunstlaan (Avenue des
Arts) 19 A-D, 1000 Brussels
Denmark Langebrogade 3H, 2nd
Floor, Copenhagen, DK-1411
Finland Tietotie 9, Vantaa,
FI-01530
France Immeuble La Noda, 11
Chemin de Bretagne, Issy Les Moulineaux, 92130
Germany Solmstrasse 73,
Frankfurt, 60486
Italy Bastioni di Porta
Volta, 10, 20121 Milan
Netherlands Kennyplein 6, Eindhoven, 5611
ZS
Norway Tordenskioldsgate 8,
Oslo, 016
Spain Edifico Alvento,
Calle Via de los Poblados 1, D Building, planta 6, Madrid, 28033
Sweden Fredsborgsgatan 24,
Stockholm, 117 43
UK JJ Mack Building,
Level 4, Charterhouse Street, London, EC1M 6HA
KEY PEOPLE
Paul Abbott CEO, Drew Crawley president, Karen Williams CFO, Eric Bock chief legal officer, global head of mergers & acquisitions, Evan Konwiser chief marketing and strategy officer, David Thompson chief technology officer, Alisa Copeman chief marketing officer, Patti Huska chief people officer, Jason Geall EVP, global SME, David Reimer EVP, global multinational
FULL-TIME EQUIVALENT STAFF
19,000 globally
MAIN INDUSTRY SECTORS OF CLIENTS
Construction,
Defence and aerospace, Engineering, Financial and professional services, Food,
drink and tobacco, Government and public sector, Healthcare and pharmaceutical,
Information technology, Manufacturing, Media and entertainment, Mining, Music
and film touring, Oil and gas, Retail, Shipping and fisheries, Sport, Telecoms
and postal services, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Meetings and events, Passport and visa services,
Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP
travel
ESG/CSR POLICIES
CDP participation, Committed to
net zero by 2050, EcoVadis Platinum, ISO 14000 series certification, SBTI
accredited, DEI accreditations and policies, Best place to work for women
accreditation, Equal pay/gender pay gap reporting, Flexible working
policy, Recruitment and selection policy
NETWORK, CONSORTIUM & ASSOCIATIONS
AFTM,
BATM, The BTA, DBTA, DRV, EU Travel Tech, FBTA, GBTA, GEBTA, ITM, NATM, NBTA,
SBTA, SRV, VDR
PROPORTION OF ONLINE BOOKINGS
More than 75%
GDS PARTNERS
Amadeus, Sabre, Travelport
ONLINE BOOKING TOOLS
Argo, Concur, Cytric, Egencia,
GetThere, NEO/KDS, Serko
EXPENSE MANAGEMENT SYSTEMS
Bespoke integrations, Certify,
Concur, Neo1, Proprietary expense management tool
OTHER TECHNOLOGY
Air reshopping, Auditing,
Business intelligence, Data visualisation, Disruption management, Hotel
reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer
benchmarking, Personalised trip recommendations, Pre-trip approval, Profile
management, Quality assurance, Sustainability reporting, Traveller tracking,
Travel risk management, Unused ticket management, Amex GBT Egencia: configurable
digital travel platform with personalised experience, Virtual Payment Expert, Meetings
Express: interface for sourcing small/simple meetings, Meetings Marketplace:
curated collection M&E solutions
TECHNOLOGY STRATEGY
Acquire third-party developers
of technology, Act as partner/reseller for other technology providers, Build
proprietary technology in-house, Hire third-party developers
NDC & DIRECT CONNECTS
Accelya, NDC content from GDS,
Supplier direct connects, Travelfusion
BIGGEST INNOVATION OF THE YEAR
Launched integrated
emissions-based carbon pricing. Customers can pick a carbon calculation
methodology to apply a carbon fee to their air travel. These fees can be
visible to business travellers as they shop and can appear on their invoice,
helping companies inform employees about their carbon impact and corporate
sustainability initiatives
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020