Air Travel

Top 20 issues facing buyers in 2016

By BBT / 6 January 2016

The results of the sixth annual Business Travel Show survey show cost cutting and increasing compliance are among the top concerns facing buyers this year.

The results below reflect the views of 187 buyers who were asked: What will be the biggest issue facing you as a buyer in 2016?

2015/2016	2014/2015	2013/2014
Cutting costs while maintaining quality	Airline pricing – increases, lack of transparency and negotiation concerns	NDC
Increasing compliance	Controlling costs and managing spend	Travel management 2.0
GDS content	Compliance and enforcing policy adherence	Data
Risk management vs costs savings	Increased hotel rates	Sustainability
Increasing hotel rates	Traveller safety	Meetings management
Airline pricing	Cost savings	Mobile apps
Supplier negotiations	Ancillary fees	Technological developments
Securing value for money	The role of the TMC	Free Wi-Fi in hotels and on airlines
Online adoption/booking	Online adoption	CSR
Mobile apps	Cost increases	Terrorism
Data and how to use it	Balancing traveller needs while staying within budget	Gamification
Russia	Online vs TMC pricing	Relaxation of policy
Changing traveller profiles	Sustainability	Airline bankruptcy
Global purchasing responsibility	GDS content	Integration of social and travel tools
Cost increases	Supplier consolidation	Ancillary fees
Supplier consolidation	Mobile technology & solutions	Airline consolidation
NDC	Airline consolidation	Risk management
Discovering new destinations	Availability and variety of low cost leisure tools	Virtual meetings
Last minute bookings	The move towards traveller management	Fuel increases
Stakeholder management	Stakeholder management	Less reliance on TMCs

Read more in-depth analysis on the Business Travel Show survey.

Find out more at the Business Travel Show, which takes place 24-25 February 2016 at Olympia Grand in London. Register for free at www.businesstravelshow.com.